#LAST MAN SITTING AND KNOCK ON DOOR CODE#

Grand Group also said inquiries were made to ensure Mr Russell and Ms Smit could afford the contract and it had not received a complaint about their finance arrangement. The company said at no time was it or its contractors advised Mr Russell was on a carer's pension. In Mr Russell and Ms Smit's case, it said a salesman received $4,180 in commission, and the overall cost of the system was similar to other companies' prices. Grand Group, the company that sold Mr Russell and Ms Smit their system, said it used independent contractors who were paid a commission, in line with market rates. Home solar panels are a common sight across Australia. The company said it did not target pensioners and had many happy customers. 'As a financier, Brighte does not set the pricing or commission structures of any third parties.'ĭo you know more about this story? Email Experts Australia told the ABC Mr Griffiths's system was worth $7,500, and after he complained, it told him he could buy it outright for $5,900.

#LAST MAN SITTING AND KNOCK ON DOOR CODE#

'Brighte has zero tolerance for any vendor misconduct and manages this through the Code of Conduct, contractual arrangements, customer complaint channels, a rigorous accreditation process and an ongoing review and monitoring program,' the company said in a statement, while confirming it had commenced its own review into the matter.

' BNPL company begins 'review'īrighte Capital told the ABC: 'Customers should not pay more for their purchase because they have chosen to use a Brighte zero per cent interest payment plan.' 'I can easily understand how people without the smarts so easily get sucked in. 'These people should be aware that they're fighting the wrong person,' he said.

Last man sitting and knock on door